What's Included in the Pulse Warranty

The CONNEQT Pulse comes with a 1-year limited warranty to ensure your satisfaction and peace of mind. This warranty covers defects in materials and workmanship under normal use during the first year after purchase.

What Does the Warranty Cover?

• Device Functionality: Issues related to the proper functioning of the Pulse monitor.
• Cuff and Accessories: Defects in the cuff or included accessories that affect performance.

What Is Not Covered?

The warranty does not cover:

• Damage caused by improper use, accidents, or unauthorized repairs.
• Wear and tear from normal usage, including cosmetic damage.
• Issues arising from failure to follow the user manual instructions.

How to Make a Warranty Claim

If you believe your device is defective and qualifies for warranty coverage:

1. Contact CONNEQT Health Support: Reach out to our team with details about the issue, proof of purchase, and the serial number of your device.
2. Troubleshooting: Our support team will help troubleshoot the problem to confirm if it’s covered under the warranty.
3. Repair or Replacement: If eligible, your device will be repaired or replaced at no additional cost.

The 1-year warranty ensures that you can use your CONNEQT Pulse with confidence, knowing that support is available if you encounter any issues. If you have any questions about the warranty or need assistance, feel free to contact CONNEQT Health Support.